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Privacy Policy

Texas Electric Service understands that you may have concerns with how your personal information is used. This Privacy Policy informs you how we utilize and protect your personal information.

In order to receive services from Texas Electric Service or our partners you may be requested to provide certain personal information. This information is collected for specific purposes and only when customers voluntarily and knowingly provide it.

  • We may use your information to inform you of goods and services that may be of interest to you from Texas Electric Service  and our affiliated companies.
  • Some services we provide you may require disclosure of your personal information to a service partner under strict confidentiality conditions.
  • We may disclose your personal information to respond to legal requirements, enforce our policies, or protect anyone's rights, property, or safety.
  • We will not otherwise disclose your personal information without your consent.

We protect your personal information using various tools and procedures (encryption, passwords, physical security, etc.) to prevent unauthorized access and disclosure. However, it's possible that your personal information will be unlawfully accessed and although we work very hard to protect your privacy, we cannot guarantee that your personal information will be protected at all times. Consequently, we will not be held responsible for incidents resulting from any unauthorized access to your personal information.

Texas Electric Service  uses appropriate software to ensure the wellness and safety of this website, but does not warranty that this website or our digital correspondence with customers is free from harmful elements. Due to the rapid evolution of computer viruses and other Internet issues, we strongly suggest that you use anti-virus application software when accessing this website



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